Creating a great workplace for new tech talent

One of our leading tech 客户 – part of FORTUNE’s ‘Top Companies to Work For®’ – is focused on creating an engaging environment for their employees, 客户, 和游客. The company helps entrepreneurs create an online presence through domains, 举办, 电子邮件, 和安全. They turned to us when they wanted to attract and retain top-tier talent that could help the company grow to be the best in class. They needed to be able to offer their users the ideal customer experience that could increase user engagement, 生产力, 和满意度. 

We now self-deliver all in-scope facility services, which have allowed us full exposure to the customer’s workplace to implement workplace experiences processes and features. We introduced the following solutions to meet the customer’s needs: 

• Self-deliver all non-core services to bring agility and flexibility to the customer.  
• Introduced 工作场所 Experience Managers to boost employee engagement and 生产力.  
• Brought in financial transparency and established the true cost of corporate real estate functionality.  
• To expedite and digitize the work order process we implemented our global facility management system, FMS@国际空间站.  
• Offered Capital Planning tools and processes for the customer to utilize. 

今天, 国际空间站 provides services to 13 位置s that include corporate office space, 呼叫中心, 数据中心. 国际空间站 offers a full Integrated Facility 亿宝彩票app官网 (IFS) outcome-based model to one million square feet.  

Our workplace experience-focused partnership has paid off. Recently the customer’s work environment was ranked A+ (A+ = 79/100) compared to similar companies in size, 位置, 和行业. In 2019 the customer’s retention score was 72/100, which was based on salary, benefits and workplace environment. Included in that, 69% of those who rated the customer said they are excited to go to work every day.